Shipping policy

Shipping Policy

1. Order Processing Time
All orders are processed within 7-15 business days (excluding weekends and holidays) after payment verification. You’ll receive a confirmation email with tracking details once your order ships.

2. Shipping Options & Delivery Times

  • Standard Shipping: 7-15 business days

  • Free Shipping: 7-15 business days (FREE on orders over $20)

3. Shipping Destinations
We proudly ship worldwide!

4. Tracking Your Order
All shipments include tracking via [Carrier Name] (e.g., USPS, DHL). Check your tracking link in the shipping confirmation email or here.

5. Delays & Lost Packages

  • Customs Delays: International orders may experience additional hold times.

  • Lost in Transit: Contact us immediately if tracking shows no updates for >14 days.

6. Returns & Exchanges
See our Return Policy. Unopened/unused items may be returned within 30 days.

7. Duties & Taxes
International customers are responsible for customs fees and import taxes. We cannot refund orders due to unpaid duties.

Need Help?
Email zhtyuan99@qq.com